Legal
Privacy Policy
How Strixa AI (FZE) collects, uses and protects your information.
Strixa AI (FZE), a free zone establishment licensed at SRTI Park, Sharjah, United Arab Emirates, is committed to protecting the privacy and security of your personal information and your business data. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our platform or services or interact with us as a B2B or public-sector client.
1. Information we collect
Client information: personal information about you and your employees — names, email addresses, phone numbers, job titles and company details — collected when you engage with us, and necessary to deliver our platform and services.
Business data: business and operational data processed while delivering our services and running agents on your behalf, used to operate, optimise and improve your processes within the scope you authorise.
Usage data: information about your use of our platform and website, including IP address, browser type and pages visited, collected via cookies and similar technologies to improve our services and maintain security.
2. How we use your information
Service delivery: to provide and maintain our agentic AI platform and services, including deployment, orchestration and support.
Communication: to respond to inquiries, provide support and send important updates related to your account or services.
Improvement: to analyse usage, conduct research and gather feedback to improve our platform and services.
Marketing: with your consent, to send communications about products, services and events that may interest you. You may opt out at any time.
3. Data sharing and disclosure
We may share information with third-party providers who help us deliver our services — such as hosting, model and analytics providers — and may disclose information where required by law or to protect our rights and interests. Where you deploy Strixa in your own environment, your operational data can remain within your perimeter.
4. Data security
We apply robust technical and organisational measures to protect your information, including encryption, access and authority controls, action audit trails, regular security assessments and alignment with industry standards and best practice.
5. Your rights
As a client, you may access, correct or delete your personal information and business data, and may request that we restrict or object to certain processing. To exercise these rights or ask a question, contact us using the details below.
6. Changes to this Privacy Policy
We may update this policy from time to time to reflect changes in our practices or legal requirements, and will post the updated policy on our website. Continued use after changes constitutes acceptance.
7. Contact us
Questions about this Privacy Policy or your data? Contact us at support@strixa-ai.com.
Last updated: 2026